FAQ

How much space and power are required to install a PICKYPIC photo booth?

The ideal distance from the backdrop to the camera is 1.5 meters (with a minimum of 1 meter). This compact footprint allows for flexible setup even in limited event spaces without compromising photo quality.

Is a backdrop included, or do we need to provide our own for the photo booth?

Backdrops are not included in the standard package; however, we offer custom backdrop design and production services upon request. You can also use your own backdrop to fit your event’s theme.

How long does it take to set up and dismantle the photo booth?

Setup takes about 20–30 minutes, and dismantling takes around 10–20 minutes. To ensure a smooth and stable operation, our team arrives at least 1 hour prior to the event. For pop-up stores or multi-day activations, we can complete the installation the day before.

What kind of company is PICKYPIC, and where is it based?

PICKYPIC is a South Korea-born photo booth company originally established in Seoul. Launched during the height of the photo booth trend, we revolutionized the market with innovative hardware design and custom proprietary software, establishing a proven track record in the Korean event scene.

Is PICKYPIC the first box-type photo booth rental company in Singapore and Korea?

Yes, PICKYPIC is the original pioneer of this box-type photo booth design in both Korea and Singapore. While many imitators have emerged in the market, they cannot replicate our fine operational details, hardware durability, or proprietary software performance.

Which industries and client sectors does PICKYPIC mainly work with?

PICKYPIC has worked across all event categories, with primary adoption from K-content projects, beauty companies, and luxury brands. Our sleek aesthetic and brand integration make us a preferred choice for high-end corporate events.

Does PICKYPIC have long-term corporate partners or recurring clients?

Yes, customization is our core strength, leading to long-term partnerships with top-tier brands and venues. We regularly power photo zones for major holiday events and pop-up campaigns, helping venue partners generate additional revenue and engagement.

How does PICKYPIC help business owners maximize unused space?

PICKYPIC photo booths feature an ultra-compact design that turns unused or idle space into a profitable venue attraction. We advise business owners on optimizing these micro-spaces to generate new revenue streams.

Does PICKYPIC use its own proprietary software for photo booths?

Yes, PICKYPIC develops and maintains its own proprietary software in-house. This enables us to quickly implement client feedback, release feature updates, and offer tailored interface designs for brand activations.

How are technical glitches or errors handled during a live event?

System errors are extremely rare, but in the event of an issue, we provide a quick troubleshooting manual and immediate remote backup support. Our technical team stays on standby to resolve any issues remotely in real time.

Can PICKYPIC provide marketing consultation using photo booths?

Yes, based on our extensive event experience, we offer marketing consultation on how to leverage photo booths for maximum ROI and brand engagement. We help design digital overlay assets, QR-code campaigns, and data-capture funnels.

What is PICKYPIC’s booking cancellation and refund policy?

Our refund policy is based on the remaining timeframe prior to the rental reservation date:

Up to 6 weeks before: Full refund available.
Up to 4 weeks before: 50% refund of the payment amount.
Within 2 weeks (Non-refundable): No refund available.

Note: In the unlikely event that PICKYPIC is unable to provide services due to unforeseen circumstances, we guarantee a 100% full refund regardless of the timeframe.